Wednesday, 21 September 2011

Acruallcall centre conversations?

Customer: %26#039;I%26#039;ve been ringing 0800 2100 for two days and can%26#039;t get through to enquiries, can you help?%26#039;.

Operator: %26#039;Where did you get that number from, sir?%26#039;.

Customer: %26#039;It was on the door to the Travel Centre%26#039;.

Operator: %26#039;Sir, they are our opening hours%26#039;.





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Samsung Electronics

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Caller: %26#039;Can you give me the telephone number for Jack?%26#039;

Operator: %26#039;I%26#039;m sorry, sir, I don%26#039;t understand who you are talking about%26#039;.

Caller: %26#039;On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?%26#039;

Operator: %26#039;I think you mean the telephone point on the wall%26#039;.

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RAC Motoring Services

Caller: %26#039;Does your European Breakdown Policy cover me when I am travelling in Australia ?%26#039;

Operator: %26#039; Doesn%26#039;t the product name give you a clue?%26#039;

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Caller (enquiring about legal requirements while travelling in France ):

%26#039;If I register my car in France , do I have to change the steering wheel to the other side of the car?%26#039;

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Directory Enquiries

Caller: %26#039;I%26#039;d like the number of the Argoed Fish Bar in Cardiff please%26#039;.

Operator: %26#039;I%26#039;m sorry, there%26#039;s no listing. Is the spelling correct?%26#039;

Caller: %26#039;Well, it used to be called the Bargoed Fish Bar but the %26#039;B%26#039; fell off%26#039;.

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Then there was the caller who asked for a knitwear company in Woven.

Operator: %26#039;Woven? Are you sure?%26#039;

Caller: %26#039;Yes. That%26#039;s what it says on the label; Woven in Scotland%26#039;.

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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:

%26#039;I haven%26#039;t got a pen, so I%26#039;m steaming up the window to write the number on%26#039;.

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Tech Support: %26#039;I need you to right-click on the Open Desktop%26#039;.

Customer: %26#039;OK%26#039;.

Tech Support: %26#039;Did you get a pop-up menu?%26#039;.

Customer: %26#039;No%26#039;.

Tech Support: %26#039;OK. Right-Click again. Do you see a pop-up menu?%26#039;

Customer: %26#039;No%26#039;.

Tech Support: %26#039;OK, sir. Can you tell me what you have done up until this point?%26#039;.

Customer: %26#039;Sure. You told me to write %26#039;click%26#039; and I wrote %26#039;click%26#039;%26#039;.

-- ----------------------------------------鈥?

Tech Support: %26#039;OK. In the bottom left hand side of the screen, can you see the %26#039;OK%26#039; button displayed?%26#039;

Customer: %26#039;Wow. How can you see my screen from there?%26#039;

--------------------------------------鈥?

Caller: %26#039;I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?%26#039;.
Acruallcall centre conversations?
Some people really do qualify for the Darwinian award.
Acruallcall centre conversations?
oh my god thats all i can say
Lol!!!!

Nice quotes.



:D

Weird travel dream-any ideas as to meaning? (long)?

I was on a train ride up north. Husband was there, but in the dream I only saw him once or twice. It was beautiful outside-trees, rivers, mountains. Beauty everywhere. I remember hearing someone on the loudspeaker talking about a glass bridge that was once used, but has been closed down. They said if you look through the trees you can see it. I opened these russet colored velvet draperies and looked through a picture window. (still on the train, but stopped because no scenery was going past) There was a beautiful blue river below and spanning it was this bridge. Made of metal and glass. The sides/walls of the bridge were glass blocks, and the framework was metal. They were aged/cloudy, but still beautiful. I saw the floor (?) of the bridge and knew it was also made of glass, but it was dirty and if I walked on it, I knew it would break.



The scene changed and I was outside. The train was stopped for a break and we were allowed to stretch our legs. Then husband and I were in a rowboat, (I didn't see him, but knew he was there) but I don't remember any oars, but we were moving. No motor, no sails. We were on a slow moving river, and I was thinking how beautiful the scenery was. I dipped my hand into the cool water and it felt soooo good. I wanted to jump in. I looked up ahead and there was a kind of a pen in the water for swimming creatures. Kind of like a %26quot;Shamu%26quot; pen if you've ever been to Sea World. But more natural. There were 3 grizzly bears swimming in the water, lazily. Their fur was wet and I remember seeing the ends of their fur shining like silver.



Then I remember hurrying back to the train. I was thinking....OMG we're going to be late and miss the train! Sure enough the train had just pulled out of the station. We went inside and husband promptly disappeared, going to sightsee in the station/museum kind of building. I spoke to one of the workers and asked if they could call the train back. He told me no, but they would be waiting for us in Eugene and we can take a taxi up there to Eugene. I asked them if I could simply stay overnight and catch the next one. They said %26quot;No, because it's not the same train and your belongings will not be on the train.%26quot; I am getting pretty stressed out at this point. I asked how much a taxi would be. The man told me to go outside and ask. As I approached the door, an older woman whispered to me, %26quot;Talk to the first car-they will deal with you%26quot; I went to the 3rd car instead and was told it would be 1400 dollars to drive up to Eugene. I gasped and felt my insides tighten up. I went to the second car and this woman was there. If you've ever seen the Muppets, she looked like a human version of Janice in the Electric Mayhem Band. Blonde-hippie type. She said she could get us there for 1000 bucks.



At this point I'm thinking, I don't have that kind of money in my checking account, and I don't have a credit card to cover it. I am near tears now and almost frantic. I am thinking...%26quot;Well, i could write a check and hope it didn't come through till I got paid%26quot; Then I realized that my wallet and all my belongings are on the train. I have nothing, no money, no cell phone, nothing. i am stuck in this town and no way to get out. Husband is no where to be found. I burst into tears, frustration, anger, sorrow, worry. all the emotions rolled into one. And then I woke up.
Weird travel dream-any ideas as to meaning? (long)?
Is there something bothering you? This dream strongly indicates stress.
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  • Do u like my (half)story?

    it wont let me paste the entire thing. thsi is just a draft. im 13 so its not that good. by the way., does anyway have any good name ideas?

    thsi is it. im sorry about the spelling its just a draft. theres some parts that doesnt make any sense cause i changed it a bit. heres the first chapter:





    Chapter 1. Broken



    I was so excited. My family and I were heading on our way to our new house in Scottsdale. We were travelling in our brand new sleek black Volvo. Every body seemed to stare as we easily passed them in our turbo motor. It was going to be amazing! My family lived in a run down little home, just the 3 of use. Then came my baby brother Liam. My parents decided that our house was too small to fit a 4-member family so we decided that it was time to leave. My parents had gotten married back when they were young. There were high school sweethearts. My mother was 18 and my father 19 when bought the house and had me. I was 15 and was sick of the little cottage, I had lived there for my entire life. Luckily, my mother became pregnant and had my 4-year-old brother. At first, it was easily. The 2 bedrooms suited us perfectly. Lots of room. There was never a line to the bathroom. My brother sleeped in his cot in my parent鈥檚 room. We were fine until he hit the age of three. Suddenly, there was a line to the bathroom and the two bedrooms didn鈥檛 have enough space for an extra bed, the cot now out grown. To make the deal even sweeter, my father got a promotion up in Scottsdale, so that sealed the deal. We were leaving. I loved that old house, but we desperately needed something more. I had seen a grainy picture of the house from my dad鈥檚 automatic camera. It wasn鈥檛 very clear, but you could see how graceful the old double storied house looked. It was old, but in mint condition, and cheap too. I was bouncing up in my seat, I could wait. The three hour drive seemed to drag. The road was slick and icy. My father took great care driving slowly, knowing that the road was extremely dangerous. We were almost there, then suddenly it was all a blur, a flash of blue appeared out of nowhere, losing control on the slick ice. I felt the painful blow of the truck colliding into the right side of our Volvo and the metallic screech of twisting mental. My hands flew up into the air, trying to grab onto something, but failing. Our car screeched to a stop. The jerking motion sent caused my neck buckle and hit the side window with amazing force. I heard glass shatter and a ripping feeling on the top of my head. I raised my hand to my head, where the searing pain was located, until I felt the painful glass digging into my hands. I ignored the pain and touched the top of my head I felt something warm and sticky oozing from a large gash. I heard a surprisingly loud sound, like a-bomb exploding. It hurt my ears. I lifted my mangled, bloody hand to my ears to shield them from the sound until I felt the comforting heat. I must be dead I decided. I shut my eyes to slip into the darkness. It was peaceful for a while. I heard my family calling me. I followed their voices with awe and wonder. The heat grew. It was starting to get uncomfortable. I was running quicker towards the voices. Death should be this uncomfortable. The heat grew, almost raising me up to the surface. I was slowly getting closer and closer to my families voices. I was almost there, then the heat became unbearable, almost painful. I came back up to the surface unwillingly. This was torture. Why couldn鈥檛 I slip away peacefully? I was drowsy, but I knew I had to get away from the heat. I glanced towards my window, now smashed in pieces surrounding me. An exit. Perfect. I tried to use my legs to push my self out through the broken glass. My hands dug and elbow dug into the shattered glass. I could feel warm blood trickling down my check from my head. I couldn鈥檛 feel my wound anymore it was just numb. Suddenly, pain ran up my left leg. I heard an ear-piercing scream. Then I realised it was me. The pain was unmentionable. I used my arms and right leg to somehow push my way through the broken glass and twisted metal. I felt the remaining glass cut into my stomach as I dragged my body across the window. My left leg followed limply across the metal and rubble.





    its currently 4,799 words. im on the secound chapter. i havnt really gotten far. but above just a little take from the story.
    Do u like my (half)story?
    hi there bella. thats a really good start. keep going and you'll do very well. if i had to mark that i would give you an A+
    Do u like my (half)story?
    WOW! thats really good! if you keep going, you may go far!
    please please please, write out the second half, cos the first is a stunning piece of work. Congratulations.

    I think I might have Asperger's Syndrome?!?

    I know it isn't really possible to be diagnosed over the internet, but I just want opinions from anyone who actually knows about Asperger's to tell me what they think, and if I should go see my GP for a referral or something. My symptoms:

    SOCIAL SKILLS: I quite often find that I don't know what to say in social situations, especially when people say, %26quot;Hello, how are you?%26quot; and sometimes I don't respond. People often tell me to talk more and call me 'aloof', but I'm bad at small talk and conversations (especially with strangers). I don't enjoy talking to people who aren't my closest friends/family/people on the internet.

    EYE CONTACT: I CAN look people in the eyes, but it feels slightly uncomfortable, so I look away. But if someone just randomly looks into my eyes (even when I'm not talking to them) I suddenly feel really anxious and my automatic reaction is to look away.

    MOTOR SKILLS/POSTURE: I have always been uncoordinated and P.E. at school is torture (I HATE sport). My parents often complain to me that I have a stiff, slouchy posture, and that its weird how I hardly ever move my arms when I walk!

    OBSESSIONS: I always get SO obsessed with things, especially unusual things, like I could tell you almost everything about guitars, computers, millipedes and heroin (but I have NO INTENTION of trying it!). And those are only a few of my obsessions! My dad gets really obsessed with things, but I'm 100% sure he isn't autistic.

    FACIAL EXPRESSIONS: apparently I hardly ever smile, and I look upset all the time! I CAN tell if people are angry,happy,sad, but I quite often think that people are angry or don't like me when that isn't true!

    CHANGE/RITUALS: I don't mind change (I plan for it in my head), and I don't have rituals, although when I'm on the bus coming home from school, I make a list of things I HAVE to do (feed the cat, wash my hands, etc.) and I need to do them in that order.

    SENSORY: I have extra-sensitive senses (I can taste food poisoning, and streetlights hurt my eyes, even when it's nighttime and I'm in a car with tinted windows). Also some noises really annoy me, like I feel a strong desire to attack those annoying girls who scream (I hate screaming, and I DON'T EVER scream, even in fear). I have a high pain tolerance and I don't mind being hugged, but I HATE being tickled (it hurts!). I also notice details others don't, and I get distracted by background noise.

    EMPATHY: I find it hard to feel sad for my relatives who die (I laughed when I found out my uncle had just committed suicide, because I KNEW he was going to one day but no one believed me!). But I felt sad when my cat died.

    Also I'm 15 and I can't get to sleep unless I have my soft toys and baby blanket, and I punched my friend when he was only joking (but I thought he was being serious and insulting me). I think idioms are stupid, and I need them (along with those silly expressions people use) explained to me. All the time, I find myself wiggling my toes and fiddling with zips and my nails and fingers and I don't consiously do that!
    I think I might have Asperger's Syndrome?!?
    What a wonderful society that we live in that we have to classify everything, and put people in a box, so that we can prescribe medication and make lots of money on them.



    I have had all of the problems that you have, and I don't even think for a minute that if I had been diagnosed with that %26quot;disease%26quot;, that my life would be better now. (I'm 40)



    These are tough things, and it takes time to sort them all out, but if you take the time, and put in the effort, it is very rewarding.



    Yoga and meditation, helped me to change my life.



    You do what you think is best for you. Medication, or meditation, the choice is yours.



    All the best to you.
    I think I might have Asperger's Syndrome?!?
    well if you have it i do too because everything you just said describes me. I always just thought it was because i was kinda insecure and neurotic.
    You could possibly have it, but i think you should go see your GP for a referral =)
    I think you heard about Asperger's syndrome and because you are a hypochondriac you believe that you suffer from this alleged syndrome.
    I don't think you have this syndrome.You are 15years old?.It doesn't matter if you still like your baby toys and blanket.I think you're very shy and very anxious.

    Believe me i am shy too,and i feel uncomfortable when somebody stares at me and get blushed easily,and don't like to talk with many people but i was shyer than now.When i was 2or3 years old i didn't want to speak,i just sat down on the floor at the corners,my parents thought that i might have this syndrome too.But little by little i started to talk,untill 7years old i laid down with my baby bottle to drink my milk.I am so anxious that i constantly bite my nails!..

    If you want you can go to a doctor,a psychologist,but don't take any remedies or do any treatment with drugs because i don't think you need it.Just relax,be yourself,i have been my whole life very shy,quite,unsociable and i know i am very different from the girls of my same age,but that is me.Don't worry,if you want to talk,e-mail me.
    I highly doubt you have aspergers. I have experienced at least half of the things you described (fidgeting, bad motor skills, lack of facial expressions to name a few) and for the most part I was just shy. If you had aspergers there would probably have been signs when you were VERY young, and the signs that you had would have been much more severe than what you have been describing. I knew a kid with aspergers and his social skills were almost non-existent (he had many other odd behaviors as well, things that are as far from normal as possible), where in your case it sound like you are either shy and/or hyper sensitive. I really think you are a pretty normal person and you have nothing to worry about. If any of the things you described are interfering with your happiness or ability to function, then go see your GP but other than that I don't think you should worry :)

    Walking 8 mth old sleeping baby in my arms and a car with illegal pipes rolls up on me .....?

    ok,I had just had the in laws down for ten days that reacked havoc on my marriage.My wife took them to the airport while leaving me in my bedroom and they did not want to tell me goodbye.For the next 6 days my wife was visibly upset with me.I had wound up raising our son for the first 8 mths of his life while I also earned 2/3 of our income from working from home,but my wife worked a 3 hr a day part time job.The baby never latched which devastated her and she was so tired and depressed I wound up feeding and changing him the most,then she went back to work and I and my son bonded very tight.The highlight of my sons day was when mommy would come home from work.However,at around three mths of age he demanded to be placed on my shoulders for 15 minute shoulder rides aprx 3 to 4 times a day.The in laws totally tried to disrupt this wanting to place him i a stroller which just made him angry screaming and crying for his %26quot;walks%26quot;,which I tried for all ten days to let them do the stroller thing,but he demanded his %26quot;walks%26quot; with me anyway.The last night I raised my voice and said %26quot;god d@mmit just do what works!%26quot; after they had made him cry for 45 minutes and I took my son and took him for a ten minute walk,brought him into his mommy and handed him to her and said,%26quot;here a happy content baby%26quot;.He was smiling and happy having had his normal daily routine.The mil huffed out of the room so I simply left for 4 hrs and came home at midnight their last night at our home,hoping they would have some class and respect our home.Instead my wife attacked me.I even went next door to my neighbors trying to prevent an argument but my wife came outside screaming at me and the neighbors,which is not a normal thing for my wife to do.Anyway 6 days later she was marching around the house showing me her anger towards me,and I tried to talk to her about it,and she started crying so I took the baby for a shoulder walk because my wife obvioulsy di not need me sitting with her right then.As I walked back into the subdivision an 18 yr old kid that lived kitty corner from me pulls up in his mustand ,pushes in his clutch and begins repeatatively romping his motor,waking and frightening my 8 mh old sleeping son.This kid knows I walk this baby and that the child was in my arms.The kid pulls into his yard and he and anther kid get out flexing their chests as if taunting me.I go and hand my son to my wife and pick up a large garden brick and hurl it into the kids parked car window with his father standing about 15 ft from me.They operate a roofing company and so 5 guys come out after me as I am walking back into the street so that at least I am not tresspassing when and if police show up.While i spend the night in jail my wife takes off with my son 1000 miles away and files an ex parte and tries to file for divorce.I file divorce down here first.This was 6 mths ago.I asked her tonight if she was planning on leaving me before I put the brick into the neighbors window and she said no.I told her I was more upset that night because I thought she was going to leave me before I took the walk with my son.Would you leave your husband over this type of situation?The neighbors used to drag race down our street and do not really do that anymore.I told my wife about that tonight about how it is sad to me how many ladies started walking their children on our road after I put the brick into the window as it gained respect for our street but I made the street safe for everyone elses babies but not for my son.

    Would you have left under these given situations?I even have an affidavit from the neighbor lesbians that I went to talk to (we did not know they were lesbians at the time because the ladies husband had just moved out after living next to us for 4 yrs) that my wife had came over upset and that I said a few things to her but nothing uncalled for or out of the range of a normal argument.I just told my wife that her parents were causing our baby to cry and I left to avoid an argument.In the 12 yrs we were together I haqd never left for more than an hr without telling her where I was going,so I did cause her worry that night as I was hurt that she never stands up to her family for me when they attack me for the past 12 yrs.I told my wife I would never hurt her or my son,but I think she is just trying to save face to her mother.I don't want a divorce I was protecting my baby.Had I called the police I thnk the neighbors would have been vandalizing my home and become hostile,vs me going on the offense calmed them down
    Walking 8 mth old sleeping baby in my arms and a car with illegal pipes rolls up on me .....?
    My mother did not like my husband and I had to make a stand I did not talk to her for two years. Now she understand that's it my life not hers. I know what your wife is going thought but one day she will have to make a stand. Their will be no pace in your house in till she do. Talk to her and make her understand that you love her and you want to be home with your family. 12 years is a long time to call it off don't give up and if I was you I would try to move sometimes neighborhoods down hill. Good Luck
    Walking 8 mth old sleeping baby in my arms and a car with illegal pipes rolls up on me .....?
    Wow! thats a lot of typing! I would be pissed at my husband for doing that. Just because well, like the other person said, something so retarded. But i can understand how it escalated. I may have been mad at my husband but i would've been mad at the kids more. Thats the thing about marriage, or our marriage. You can disagree with your spouse all you want behind closed door, but when it comes to the rest of the world, you always have each others back no matter who's right or wrong! Your wife needs to realize that. This is so silly to get a divorce over and it has meddeling in laws written all over it!



    edit** I just went back and read what the person above me wrote, and they also make an extremely valid point. You might have to sit and think. We're you being inconsiderate to their feelings? My family is lucky to have bought the house next door to my parents. I see everyday how grandparents love grandchildren, and i tell you, its something like no other! Its different from them loving there own children. I cant explain it but, it is something to consider. Maybe they just wanted their own time to bond with your son. Just make sure you think about all sides and everybody involved. good luck
    i think this is more info then needed. Anyhow NO I would not leave my hubby because he tossed a brick at a neighbors car however i would think that was totally retarded way to deal with that situation i would question his angry reaction to something that could have been handle way way better way. I do think it's possible THAT gave her reason to fear you ...just maybe?. As for the in laws she should have stood up for you YES.
    no one needs the drama, not you, not your wife and least of all your son........
    your wife needs to grow up and you did not marry her parents, you may need to file for a divorce because she has taken the child out of state, check this site for answers to your issues. you do need a lawyer.http://www.lawguru.com/
    So your in laws came and stayed for 10 days so obviously they must live a fair distance away.So they dont see their grandson very often. What I see is you need to just take a back seat and let them have as much time with their grandson as possible.Looks like you couldn't let them have that time. There are times in a childs life that routines dont need to be as strict, and this was one of them. Your stubbornness has meant that you have lost a lot. Your wife is now looking after your child by herself so obviously he would not be crying for his walks with you every day. Kids adapt to things and if you just let your in laws have their own bonding time with your son without butting in things might have been different . Anyway maybey a lot of apologizing to your in laws might go a long way to getting your family back together . Sometimes you just have to swallow your ego.

    How can I fix my heater / AC unit in my 1999 Buick Park Avenue ?

    I own a 1999 Buick Park Avenue, 3.8 L, V6, Base Model, the defrost work fine, but the %26quot; heater %26quot; part does not. When I drive out in the highway and I put the tempeature setting at say 74 or 75 degrees F it just sits there and does absolutley nothing - no heat !

    Alot of times, there will be this %26quot; ticking / clicking %26quot; noise as if the blower motor is trying to do something.

    The other day we were driving approx. 140 miles one way and it was 58 -60F outside temp and we wanted to 74 - 75 inside the car and I stopped and poped the hood of the engine and here all the various connections ( on the ends ) were all frosted up with white frost on the outside ! We had our mechanic replace the theromstat - but that did not change anything. The AC sometimes will work great and other times it will %26quot; roar %26quot; and the motor is %26quot; blowing %26quot; like crazy but no cold A/C coming out.

    I just want to get this fixed for the wintertime so that my lovely wife is not freezing and the windows are not all frozen up. We live in PA.

    Any suggestions of what might be happening and how to cure this issue ?

    It's a 1999 Buick Park Avenue, 3.8 L, V6, Base Model

    VIn # 1G4CW52K6X4645497

    Thanks kindly!

    Can I get any parts etc. from a reliable / reputabe auto junk yard ?

    Or should I deal with brand-new parts ?



    David
    How can I fix my heater / AC unit in my 1999 Buick Park Avenue ?
    Your frosting problem with the AC is due to an overcharge or restricted orifice tube but it has nothing to do with your lack of heat from the floor. If I am not mistaken your heat/ac control is all one unit and all electronic, I would try a larger junkyard with newer cars that way they are still very active in the used parts business. Be careful not to break the plastic clips that secure the duct-work cable.
    How can I fix my heater / AC unit in my 1999 Buick Park Avenue ?
    problem 1...replacing thermostat for no reason...frost was a sign of incorrect %26quot;134R charge and or compressor problem

    2 find a AC guy or go to [i hate saying it] dealer..mechanics actually have special tools/test equipment and most went to school to learn AC.
    ac is one unit lone nothing to do with heat from coolant system

    heater control switch vacuum leak which control a door that control how one gets heat from coolant



    ac unit runs by refrigerant different system different controls



    find a better shop or mechanic



    thermostat controls how the motor heats or cools by holding coolant in radiator doesnt have much to do with either system only if its stuck open and cars coolant doesn t get hot check the switch that you move from heat to ac most likey thats what not working
    It sounds like one or more parts in your climate control system is not functioning properly. Since you indicate that your defrost works is a sign that the system functions correctly in that mode. In defrost mode, the a/c is on to dry out the air. When you are switching to heat mode, the a/c lines are frosting up due to the lack of air blowing across the evap coils. It sounds like the air duct door to divert the air from defrost to floor/vent modes is stuck/broken. It could be the door itself or the climate control malfunctioning. I would suggest that you take it to a dealer for a diagnosis and estimate. It may be cheaper to have them do it instead of trying to figure it out yourself.
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